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CONFERENCE SERVICES MANAGER Job (Albion, MI, US)

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Our associates' experience and knowledge are our greatest asset. Continued positive growth is a necessity and we remain committed to providing our associates access to the best opportunities for career development and advancement.



Location: Albion, MI


Job Description:


Our Passion is Food!

At Bon Appétit Management Company we are committed to two things, great food and outstanding service! At Bon Appétit, you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!


Working as a Conference Services Manager for Bon Appétit will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.


The Conference Services Manager is responsible for the daily operations of the Conference Center for this Higher Education client. The Conference Services Manager will effectively sell and plan trainings & meetings from start to finish while keeping the customers and operation in mind by maximizing space and generating monthly metrics. You will confer with customers and team members in all phases of their meeting/conference to ensure complete customer satisfaction.


This position will work closely with campus stakeholders (Athletic Director, Equestrian Director, Department Heads, Campus Dining, Campus Housing, etc.) to make sure the students coming for summer programs (football camps, sports camps, science or math camps, etc.) are safe, comfortable, and have an exciting time on campus. These may be future students at this campus!


Responsibilities:



  • You will plan and communicate to all departments the expressed need of the customer.

  • You will work directly with the Food Service Director to ensure all catering options/menus are presented to the customer accurately & effectively.

  • You will ensure that all appropriate communication for upcoming business is complete and distributed in a timely manner to the management team.

  • You will work with the service staff to see that message handling with administrative support is efficiently handled and placed in the computer based system immediately.

  • You will work closely with the Audio Visual to ensure room set-ups, A.V. needs, and special requests

  • You will assist the General Manager in analyzing all aspects of the Learning Center operations


Qualifications:



  • A BS degree preferred but not necessary if candidate has related conference services experience.

  • Have a least 2 years hotel or conference center experience.

  • Keep abreast of industry trends, share information with all staff.

  • Superior quantitative, oral and written communications and problem-solving/strategizing skills.

  • Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.

  • Proactive mindset to anticipate and support changes in our business.

  • Conformity to the highest standards of personal integrity and ethical behavior.

  • Exceptional customer service abilities.


Great People. Real Opportunities.



Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.




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Job ID: MS10091553600

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