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QUALITY ASSURANCE MANAGER Job (Baton Rouge, LA, US)

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A Fresh Approach To Great Results.

Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it.s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:


Job Description:


Chartwells Higher Education brings fresh ideas and innovative concepts to higher education foodservice. We have quickly established ourselves as the leading college and universityfoodservice partner in the industry, andwere twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.


This position is responsible for assisting the Director in the day to day operations at a college account. You will manage and lead a team of employees. You will be responsible for managing client relationships, along with ensuring that the food offered to the students is of superior quality. You will be responsible for the following:

Responsibilities:



  • Perform unit level surveillance food and personal safety audits

  • Provide written feedback to unit managers regarding unit observations and findings during unit surveillance

  • Work with managers to find solutions to challenges and crisis

  • Attend safety management team meetings and assist with pre-shift meetings as needed.

  • Assist unit managers with implementation of Compass safety Standards and Solutions to include food and personal safety process

  • Work through managers to make corrective actions in units

  • Train associates, one-on-one, with manager involvement on food and personal safety

  • Provide verification that the safety systems are working daily

  • Work with managers to reduce red critical violations and repeat violations

  • Attend meetings, workshops and special events for safety issues

  • Assist unit managers in the onboarding and training of all new associates in areas of food and personal safety



Qualifications:



  • Associate’s degree preferred.

  • One to three years of foodservice management experience preferred.

  • Campus dining experience preferred.

  • Strong leadership and communication skills.

  • Financial and business acumen.

  • Excellent communication skills.


Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.


Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.



Job ID: BP07211550351

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