A Fresh Approach To Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry’s greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one – to continue to rise above the competition in every aspect of our business – from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it.s our great people providing great service that generates our great results. In turn, it’s important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Job Description:
Wolfgang Puck Catering is the nation's most innovative and respected catering organization. We offer a unique combination of restaurant, catering and special event experience to our guests. Our team of chefs, planners and associates are supreme producers, dedicated to the celebration of life through great food and welcoming hospitality.
Founded in 1998 by renowned Chef Wolfgang Puck, CEO Carl Schuster and Chef Matt Bencivenga, Wolfgang Puck Catering continues to set the standard for culinary excellence, bringing our team’s legendary combination of innovative cuisine and refined service to the worlds’ most renowned and demanding corporate, cultural and entertainment settings. Delivering a restaurant-quality experience in a special event setting, Wolfgang’s experienced team caters intimate weddings, convention galas, family occasions, and such noteworthy events as the Academy Awards® Governors Ball. In keeping with Wolfgang’s culinary passion, Wolfgang’s Eat, Love, Live ™ (WELL™) philosophy is a commitment to provide fresh, natural and organic ingredients and celebrate local farmers, sustainable seafood and humanely treated animals.
We offer a unique combination of restaurant, catering and special event expertise to our guests at entertainment and cultural centers in major markets including Los Angeles, Seattle, Dallas, Chicago, Boston, Washington DC and Atlanta. For additional information, visit www.wolfgangpuck.com.
Working for Wolfgang Puck Catering will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do.
Key Business Objectives
- Protect and increase our client and customer base across all business lines, with a focus on catering sales
- Develop and execute strategic plan for growth aligned to brand values
- Improved customer marketing strategies based upon planning and analysis
- External communications and brand management
People Competencies
- Passion for hospitality
- Integrated mindset (business people with specialized skills)
- Collaboration across functions (one team, one agenda)
- Grows the business through innovation
- Drives change while staying true to WPC brand vision
- Builds Commitment
- Maximizes quality
- Focus on the Target Customer
- Uses the diverse talents and experiences of the group to maximum advantage
- Finds common ground and solves problems
- Easily gains trust and support from coworkers
Key Responsibilities
Lead deployment of WPC catering marketing initiatives that drive top line sales, customer and client satisfaction, brand penetration and maintain brand standards.
- Collaborate in development of strategy and tactics for catering sales marketing plan nationally, regionally and by location.
- Support onboarding and implementation of marketing automation platform.
- Develop analytical tools to measure results of activities.
- Collaborate with agencies to deliver on approved strategy and best practices for marketing initiatives including but not limited to promotional campaigns, social and traditional media, advertising, marketing materials and website/digital content.
- Brand stewardship – maintain consistent image for corporate brand.
- Evolve digital asset library
- Source and curate content for all channels
- Gather and analyze customer insight, adjust tactics to increase effectiveness.
- Collaborate with sales to continually improve effectiveness and measurement of initiatives.
- Identification and interpretation of key business trends and findings unique to the industry/service level.
- Participate in budget development and support budget management.
- Develop and maintain strong working relationships with regional/unit directors and sales team.
- Actively partner with internal clients (sales team) to create opportunities for growth.
- Manage approved projects within scope and budget
- Assist with coordination of sales events including attendance
- Support and participate in sales meetings
Qualifications:
- 4+ years sales-related marketing experience, hospitality industry preferred
- Project management against deadlines and budget
- Analytical skills to forecast and identify trends and challenges in a competitive marketplace
- Proficient in MS Office, marketing automation experience a plus
- Working knowledge of Creative Suite and print production process a plus
- Development and implementation of marketing plans
- Agency interaction, use and development of creative briefs
- Multi-task in a deadline-driven team environment, adjust to changing priorities
- Excellent written and verbal communications, presentation and interpersonal skills
- Self-starter with outstanding team and leadership skills
- Able to speak and negotiate effectively with all levels of associates, management and clients/vendors
- Significant business acumen
- Literacy of industry/technology trends (include social media and digital marketing)
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems
- Strong research and analytical skills
- Experience with CRM software
- Ability to balance business priorities with best practices and implementation methodologies
- Bachelor’s Degree in marketing/communications or related field
- Attention to detail
- Flexible schedule, some travel required
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best.
Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
#LI-POST1
Job ID: JML10231440833